Customer Reviews For Ground Drop Off
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Ground Drop Off
4.7 390507/03/2020 Nicolas JonkmansBy Nicolas Jonkmans on 07/03/2020
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Ground Drop Off
4.7 390505/03/2020 Thanh Phan
By Thanh Phan on 05/03/2020
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Ground Drop Off
4.7 390503/03/2020 Ronald Nance
My new boo
By Ronald Nance on 03/03/2020
You guys were cheaper and did just as good of a job as the main parcel companies. I will do business again with parcel monkey! Forever love
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Ground Drop Off
4.7 390429/02/2020 Curt kriegel
By Curt kriegel on 29/02/2020
Parcel monkey was very good to use. Prices were great and fedex handled the boxes well.
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Ground Drop Off
4.7 390128/02/2020 Sheila Sikes
By Sheila Sikes on 28/02/2020
Sorry sorry sorry delivery outfit. Took my package into store after pickup driver refused to take it and three (3) days later it is still sitting there. Was given an expected delivery date and date has passed and still no delivery. Customer service is a joke. A complete waste of time and money.
Parcel Monkey replied on 02/03/2020
Hi Sheila,
Thank you for your feedback. We are very sorry to hear you were dissatisfied with the FedEx drop-off location used for this parcel.
Please remember that Parcel Monkey is a price comparison service, not a courier. We work with a network of different postal services and couriers to deliver your goods, but we have no control over their procedures and protocols.
Please note that you may reach out to us through the message thread for your order with any issues so that we may contact the carrier on your behalf to resolve them.
Please accept our apologies on behalf of FedEx for any inconvenience.
Kind regards,
Tasha