Customer Reviews For Ground Drop Off
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Ground Drop Off
4.7 390418/02/2020 Brady HeathBy Brady Heath on 18/02/2020
FedEx ground. Delayed 2X with no explanation. Weather delay? If so would like to know. Onus on FedEx not ParcelMonkey. Like your website - very easy to navigate.
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Ground Drop Off
4.7 390517/02/2020 Free Space Coffee
Fast FedEx
By Free Space Coffee on 17/02/2020
My ground option has been FedEx and they have been doing a great job! The packages have been arriving in only two days!
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Ground Drop Off
4.7 390517/02/2020 Josh Sperle
By Josh Sperle on 17/02/2020
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Ground Drop Off
4.7 390116/02/2020 Verified Customer
Damaged Goods
By Verified Customer on 16/02/2020
Customer emailed me that 1 of the 3 items arrived damaged. Items were boxes properly with bubble wrap and "fragile handle with care" stickers were on each end of the (oblong) box. I'm following up with customer to see if they are going to make a claim.
Parcel Monkey replied on 18/02/2020
Hi,
Thank you very much for your feedback regarding your experience with this order.
We are very sorry to hear of the damage to your parcel. You may reach out on the message thread for this shipment to file a claim for the damaged item.
Please accept our apologies on behalf of FedEx for any inconvenience.
Kind regards,
Tasha -
Ground Drop Off
4.7 390516/02/2020 Sam Thompson
By Sam Thompson on 16/02/2020