Customer Reviews For UPS® Ground Saver
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PHOTO ID VERIFICATION HUGE PAIN
By Elaine J on 14/11/2024
Terrible. UPS now requires you send live photo of your id and your face to confirm identity. Program is difficult (impossible) to work with. Trying to cancel UPS and do business with USPS instead because they just take your money instead of wasting your tie.
Parcel Monkey replied on 27/11/2024
Thank you for sharing your feedback, Elaine, and I’m truly sorry for the frustration you’ve experienced.
We understand how inconvenient it can be to deal with these additional identity verification steps, and we apologize for any difficulties with the process. Unfortunately, these procedures are required by the courier for security purposes, but we’ll make sure to share your comments with them.
If you need assistance with your cancellation or have any other concerns, please feel free to reach out. We're here to help!
Best regards,
The Parcel Monkey Team -
Early Delivery
By Gregory Drejza on 07/11/2024
Delivered 1day early.
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Reliability, Courtesy, Reasonably Priced
By Elaine J. on 14/11/2024
Close and convenient, easy to use, competitive pricing, always arrives, easy to track. Check to see if id verification is required; if so, doing that is a pain.
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By columbia white on 07/11/2024
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By Scott on 31/10/2024