Customer Reviews For UPS® Ground
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UPS® Ground
4.8 2962504/06/2024 John J.They delivered.
By John J. on 04/06/2024
I was skeptical. I needed to get a fairly heavy package (75lbs) locally and I could not deliver it myself. Looking for a way at a reasonable cost i stumbled across Parcel Monkey. They delivered on the price and UPS delivered on the time. (Next day less than 24hrs after drop off). The Parcel Monkey’s price was approximately half what I would have paid if I dropped off that package without them. Kudos!!
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UPS® Ground
4.8 2962204/06/2024 David J Searles
By David J Searles on 04/06/2024
I was told my package would be delivered on Friday, May 31. Didn't show up til Monday, June 3.
I received an incomplete reply.Parcel Monkey replied on 04/06/2024
Dear David,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay and any inconvenience this may have caused. According to the UPS tracking information, there was an unforeseen mechanical failure that contributed to the delay.
Additionally, please note that weekends are excluded from the transit days as carriers do not typically deliver on weekends.
We genuinely care about our customers and their experiences, and your feedback helps us improve our services. Thank you for your patience and understanding.
Kind regards,
The Parcel Monkey Team -
UPS® Ground
4.8 2962502/06/2024 Robert Kalman
By Robert Kalman on 02/06/2024
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UPS® Ground
4.8 2962502/06/2024 Jos Bakker
UPS did not damage parcel. shipped and arrived on time! I NEVER use FEDEX, they are careless.
By Jos Bakker on 02/06/2024
UPS did not damage parcel. shipped and arrived on time! I NEVER use FEDEX, they are careless.
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UPS® Ground
4.8 2962531/05/2024 Homan Regmi
By Homan Regmi on 31/05/2024
The delivery was pretty fast.