Customer Reviews For UPS® Ground
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UPS® Ground
4.8 2957517/09/2024 Aimee PriceBy Aimee Price on 17/09/2024
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UPS® Ground
4.8 2957517/09/2024 Aimee Price
By Aimee Price on 17/09/2024
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UPS® Ground
4.8 2957116/09/2024 Someone Never Using This Site Again
ABSOLUTE CRIMINALS
By Someone Never Using This Site Again on 16/09/2024
HIGHWAY ROBBERY. Will charge you nearly double weeks later and provide no proof of their justification, which is a lie to begin with. Their customer service is a joke too, just a bunch of half human/half bot lifeforms recycling the same cliche scripts. YOU SUCK PARCEL MONKEY. Fitting name too, considering their intelligence is on par with a monkey's.
Parcel Monkey replied on 18/09/2024
Thank you for taking the time to share your feedback, and we sincerely apologize for the frustration you’ve experienced. We understand how upsetting unexpected charges can be, especially when the reason is unclear. Our aim is always to be transparent and fair with our customers, and we're truly sorry this wasn't your experience.
We would love the opportunity to look into this matter further and provide you with a clearer explanation. One of our agents will reach out to you directly to discuss the charges and work towards a resolution.
Best regards,
The Parcel Monkey Team -
UPS® Ground
4.8 2957515/09/2024 chana kupfer
By chana kupfer on 15/09/2024
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UPS® Ground
4.8 2957514/09/2024 Kyle Whiteley
By Kyle Whiteley on 14/09/2024