Customer Reviews For UPS Worldwide Expedited®
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UPS Worldwide Expedited®
4.8 3493525/07/2024 Mpk WvBy Mpk Wv on 25/07/2024
As usual, Team Monkey delivered my package safely!
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UPS Worldwide Expedited®
4.8 3493524/07/2024 Davi Andrade Amorim Nune
By Davi Andrade Amorim Nune on 24/07/2024
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UPS Worldwide Expedited®
4.8 3493224/07/2024 Roger
By Roger on 24/07/2024
Sending a gift to my sister in Sweden and she had to pay $40 to be able to get it delivered. I don't know what was included in that amount, but it's wrong.
All the paperwork attached to the parcel clearly said it was a gift!!Parcel Monkey replied on 24/07/2024
Dear Roger,
I’m really sorry to hear about the unexpected charge your sister faced. I understand how frustrating it must be, especially when you’ve clearly marked it as a gift. Unfortunately, we don’t have control over customs fees, as these are set by the local government and are outside of our or the courier's control. Declaring something as a gift doesn’t always exempt it from these charges. We genuinely wish we could do more to help in these situations.
Thank you for your understanding.
Best regards,
The Parcel Monkey Team
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UPS Worldwide Expedited®
4.8 3493123/07/2024 Paul Clapton
Awful service
By Paul Clapton on 23/07/2024
Terrible service and will not use again. Paid for 5 day service and it it took 2 weeks meaning my daughter moved overseas without an item that had personal value.
Parcel Monkey replied on 24/07/2024
Dear Paul,
We’re very sorry to hear about the delay and the impact it had on you and your daughter. Due to the nature of international shipping and various factors beyond our control, delays can occasionally occur. We understand how important timely delivery is, especially for items with personal value, and apologize for the inconvenience this has caused. Your feedback is important to us, and we will review this situation to help prevent future issues.
Best regards,
The Parcel Monkey Team -
UPS Worldwide Expedited®
4.8 3493523/07/2024 werner
Absolutely great service
By werner on 23/07/2024
This was a absolutely great service. I was sending a package from here to Germany and it took just a week to arrive. Everything was arriving in good shape. You don't get wrong to send things over parcel monkey.
But read always the reviews over the singel providers. For me was UPS the best choice